Returns and Refund Policy
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Please allow upto 24-48 business hours for response. Your Business is precious to us, and Your queries and requests will be treated with Utmost Care!You may also refer to our FAQs for answers to some common questions.
Returns and Refund Policy
7 Days No-Risk Guarantee. Is that true!?
That’s right! All purchases are covered for 7 Days from the day of order delivery.Example: If you order on June 1, 2018 and get your order on June 7, 2018, your purchase will be covered for a total of 14 DAYS!! That is 7 days of shipping period plus another 7 DAYS from the day of delivery to your doorstep! That’s a total of 14 DAYS!
Help! My Item is Damaged/Defective. What do I do?
If the item you received is damaged/defective, depending upon the case, we will issue a FULL refund or FREE replacement.
How long does my Refund take?
I want a Replacement. What do I do?
I Did Not Receive my Order! What to do?
I have not received tracking for my Order or Replacement Order!
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging
- Damaged items are only eligible to be returned within 7 DAYS of receiving the item.
- Various types of goods are exempt from being returned.
- To complete your return, we require a receipt or proof of purchase.
- Shipping fees will be handled by you in case you want to return a product which is not damaged/defective.
Refunds (if applicable)
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed from our payment processor within 2 – 3 business days, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Contact your bank if there is a delay. Often there is some processing time before a refund is posted.
- To return your product, please mail us at email@example.com with your return details and we will provide you with the return details and address.
- You will be responsible for paying for your own shipping costs for returning an item which is non-defective/non-damaged. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Depending on where you live, the time it may take for your exchanged product to reach you, may vary.